updated May 15, 2018
The privacy policy covers the collection and use of personal information that may be collected when you contact us, such as when you visit our website, when you request, book, purchase, or when you call us. Please take a moment to read the document below that informs you how Villa Anzengruber deals with your personal information, what types of data are collected at all, how and for what purpose this data is used, to whom Villa Anzengruber discloses this information and how Villa Anzengruber protects your personal information.
Your personal rights have the highest priority, and Villa Anzengruber makes every effort to protect these rights. All further data protection obligations beyond this privacy policy remain unaffected.
For what purpose does Villa Anzengruber collect personal information?
Villa Anzengruber collects and uses your personal data in order to provide you with exemplary customer service, to facilitate convenient access to our website and to provide you with an optimum range of services. But above all, for example, to facilitate your new request, a new booking if you contact us again after a stay or a request. This is also necessary for additional invoices.
In addition, your personal information will help keep you up to date on the latest product announcements, special offers and other developments that we think may be of interest to you. If you are not interested in keeping up to date with the latest developments, as well as up-to-date product and service information, you can let us know at any time. For today's date (as of Friday, May 15, 2018) no newsletter will be sent electronically, by email, but only by postal mail.
Which data is collected?
There are a number of situations in which Villa Anzengruber can help your personal information to better serve you. For example, you might be asked for personal information when you start a transaction. You will always only be asked for information that is relevant to the respective situation. These include, for example, name, mailing address, telephone number, e-mail address and preferred method of contacting or credit card information. In addition, Villa Anzengruber collects information for market research purposes in order to get to know our customers better and thus to be able to offer you a more effective service. Furthermore, Villa Anzengruber collects data on customer activities on our website. Based on this data, Villa Anzengruber can determine which information is really useful for our customers and which areas of our websites and Internet services are of most interest to them.
When does Villa Anzengruber transfer personal data?
Villa Anzengruber takes the protection of your personal rights very seriously. Villa Anzengruber assures you that Villa Anzengruber does not sell or lend your contact information to other providers. In order to provide you with an exemplary service, Villa Anzengruber may transfer your personal data to legal entities, but they are required to protect this information in accordance with the Privacy Policy.
We point out that for the purpose of simpler inquiry and booking process and for subsequent contract processing by the operator in the context of cookies, the IP data of the connection owner are stored, as well as name, address and credit card number. In addition, for the purpose of contract execution or for reporting purposes, the following data are also stored with us: Date of birth. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the room price or the costs incurred during the stay, as well as to our tax advisor to fulfill our tax obligations. The used programs reservation system Aida of the company Linnecker surely store your data, which are transmitted to us and have your own data protection declarations which you find here:
The company Linnecker as our Aida Support Partner, as well as the company Seekda as Channel Manager have access to all Aida and server and homepage relevant data and are authorized to access or view them for maintenance purposes, but not to use the data of the guests to save or pass on.
How long is the data stored during operation?
In the case of a request or booking by electronic, telephone or analogue means all data from the form or all specified date at least until the expiry of the tax retention period (7 years) and up to 30 years for marketing reasons, for operational reasons to the advantage of You as a guest (re-booking, traceability for Kundenprogrammei, for new bills, etc.) stored. The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG or lit b (necessary for the fulfillment of the contract) of the DSGVO.
How does Villa Anzengruber protect your personal data?
Villa Anzengruber takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction.
The site uses industry standard SSL (Secure Sockets Layer) encryption for some purposes. This will ensure the confidentiality of your personal information and credit card information when transacting over the Internet. You too can help us and take appropriate precautions to protect your personal information on the Internet. Change your password frequently. Use a combination of letters and numbers, and be sure to always use a secure web browser.
Integrity of your personal information
Villa Anzengruber has taken protective measures to ensure that your personal information is always correct, complete and up-to-date for the intended purpose. Of course, you always have the right to access and modify the personal information you provide. You can help us to ensure that your contact information and preferences are correct, complete, and up to date. You can also request a copy of your personal information by contacting us via the e-mail address below.
Cookies and other technologies? Do I need that?
As is common on many other corporate websites, Villa Anzengruber uses so-called "cookies" and other technologies to gain better insight into which areas of our sites are particularly popular, how our visitors move around the site, and how spend a lot of time in different areas. In addition, Villa Anzengruber uses cookies and other technologies to ensure that our online advertising is effective and that customers are indeed aware of our products and services. Villa Anzengruber uses cookies and other technologies to analyze the traffic on our website so that we can further improve its design and functionality, and to investigate the efficiency of communication with our customers. Furthermore, Hotel Garni Anzengruber uses eUCookies to better tailor the site to your needs and to provide you with more ease of navigation every time you visit.
Like most websites, we also automatically collect certain information and store it in log files. This information includes Internet Protocol addresses (IP addresses), browser type, Internet Service Provider (ISP), referral / end pages, operating system, date / time stamps.
Our commitment to protecting your personal rights
As already mentioned, Villa Anzengruber takes the protection of your personal rights very seriously. To ensure the security of your personal information, these policies are shared with all employees and strict safeguards are put into place to protect privacy within the company.
The website contains links to websites of other companies. Villa Anzengruber is not responsible for the handling of these companies with personal rights. Villa Anzengruber therefore recommends that you check with these companies for their privacy policy.
Use of external services
Use of external tracking services
This website uses the following external tracking services:
Google Adwords Conversion
Google Analytics Universal Tracking
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating the IP anonymization on this website, however, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by a corresponding setting of your browser software. Please note that in this case you may not be able to use all features of this website.
The collection of data You can prevent your use of this website (including your IP address) and the processing of this data by Google by following the link https://tools.google.com/dlpage/gaoptout?hl= Download and install the available browser plugin.
You can still prevent Google Analytics from collecting it by clicking on the following. An opt-out cookie is set, which prevents the future collection of your data when visiting this website: Disable Google Analytics.
For more information about the Google Analytics terms and conditions and privacy policy, please visit https://www.google.com/analytics/terms/en.html and https://support.google.com/analytics/answer/6004245?hl= de.
This website uses Google Analytics via IP-Masking to ensure an anonymous collection of IP addresses.
Please note that we continue to use Google Analytics to analyze data from AdWords and the Double-Click Cookie for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager at https://adssettings.google.com/?hl=en .
Use of Facebook plugins
This website uses plugins from the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
If you visit our internet presence with such a plugin, a connection will be made to the Facebook servers and the plugin will be displayed on the website by a message to your browser. This will be transmitted to the Facebook server, which of our websites you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When using the plug-in functions (eg clicking on the "Like" button, submitting a comment), this information will also be assigned to your Facebook account, which you can only prevent by logging out before using the plug-in.
For more information on the collection and use of data by Facebook, about your rights in this regard and ways to protect your privacy, see the privacy policy of Facebook.
access data
The website operator or website provider collects data about accesses to the site and saves these as "server log files". The following data is logged:
- Visited website
- Time at the time of access
- Amount of data sent in bytes
- Source / reference from which you came to the page
- Used browser
- Operating system used
- Used IP address (possibly in anonymous form)
The data collected are for statistical purposes only and to improve the website. However, the website operator reserves the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.
If you have any questions or concerns about the Privacy Policy, please contact us. Send us a message (contact details below).
Of course you can inquire at Villa Anzengruber which data are processed by Villa Anzengruber about you, where these data come from, what they are used for and to whom they are transmitted. Of course, you can also correct the wrong data or delete inadmissibly processed data. The provisions of the Data Protection Act apply.
Villa Anzengruber is entitled to change the privacy policy from time to time. If material changes are made, a notice will be posted on our website along with the updated version of the Privacy Policy.
You can assert your rights to information, correction, cancellation or blocking at any time vis-à-vis Villa Anzengruber. If you wish to exercise your rights, in particular if you wish to revoke your consent to the collection, storage or use of your personal data by Villa Anzengruber in the future, please contact us by e-mail or by post:
Hotel Garni Anzengruber
Markt 115
5360 St. Wolfgang
+43 6138 2370
office@hotel-anzengruber.at
www.hotel-anzengruber.at
